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Are pictures gone from old posts?
Posted: Sat Sep 05, 2020 8:48 pm
by Whig
I saw one old post where the pictures were gone and a box with a slash through it was there instead.
Have we lost a huge resource of all of our old pictures on KCA? I used these all the time for research purposes.
Re: Are pictures gone from old posts?
Posted: Sun Sep 06, 2020 2:01 am
by schlafe
Can you provide a link to the post in question or any additional information?
Thanks,
Josh
Re: Are pictures gone from old posts?
Posted: Sun Sep 06, 2020 2:32 am
by butlersrangers
Whig & Josh - I am having the same result.
Photos once attached to older posts are currently not viewable.
I believe these pictures were still viewable, when the KCA site was in 'Maintenance Mode'.
Re: Are pictures gone from old posts?
Posted: Sun Sep 06, 2020 2:44 am
by schlafe
There appears to be a linking issue where the images and avatars are referencing a path to the old test site which is unavailable. The artifact information is incorrect but the images are still available. We are looking into this.
Re: Are pictures gone from old posts?
Posted: Sun Sep 06, 2020 2:47 pm
by schlafe
This should be resolved, all Images and Avatars should appear properly.
As we are making configuration changes midday they may impact the user experience. Each time forum settings are manipulated it may cause user sessions to be logged out and may also require a new session to be created in order to update the session temp files (cookies).
In most cases, if a member is having trouble logging in after being 'booted' from the forum the best approach is to take a 5-10 minute break to allow for propagation of the updates etc.. In an ideal scenario all changes would be made during off-peak hours. Please hang in there while we make the adjustments.
Thank you